Fixing Misapplied Payments

Mistakes can happen!

If you have multiple invoices for the same amount for different customers, payments can accidentally be applied to the wrong customers.

The more open invoices there are, the greater the chance of applying a payment to the wrong invoice, customer, or both.

Sometimes, the payment amount was accidentally modified, leading to discrepancies in the open balance. In other cases, a payment may not be linked to any invoice.